Prepare the artwork
Send the clearest available logo, illustration, badge design or brand artwork. The quote form accepts JPG, PNG, PDF, SVG, AI and EPS files up to 10 MB. Editable artwork helps when shapes or color areas need adjustment, while a clear image is enough to start the feasibility check.
Separate essential wording, colors and shapes from details that may change. The artwork requirements list the product information that should travel with the file. Linework, text and narrow gaps are judged at the intended finished size and against the chosen process; there is no universal limit that fits every design.
Choose the basic product specification
Identify the product as custom enamel pins and state a preferred pin type if one is already known. Hard enamel pins have a smooth, level face, while soft enamel pins retain raised metal lines above recessed color. 3D die casting, offset printing and interactive structures answer different artwork or construction requirements.
Add the finished size, plating, colors, backing and packaging to the brief where possible. Mark an open choice as undecided rather than filling it with a default. The final construction and visible details will appear on the proof and production specification.
Finished size affects artwork readability, the detail that can remain, backing layout and overall proportions. Use the enamel pin size guide to review those factors without treating one dimension as correct for every design.
- Finished dimensions and custom shape
- Pin type or production method, if known
- Plating and color direction
- Backing or attachment preference
- Packaging requirement, if any
Send the quantity and delivery destination
Include the expected quantity with the request, even if another product choice is still open. It is part of the quotation basis.
Also provide the delivery country and any required in-hand date. These details support shipping planning, while the final shipment basis remains specific to the order.
Request an artwork-based quote
Use the quote request to submit the product, artwork, quantity, size, plating, attachment, packaging, country and contact details. Pricing is based on that project information, not on the product name alone.
Missing details do not need to be guessed. They can remain open until the artwork and intended use provide enough context for a decision.
Review the digital proof
The digital proof brings the proposed artwork layout and the pin specification into one document. Depending on the design, it shows the finished dimensions, shape, plating, colors, backing or attachment, and relevant construction details.
Read it against the original brief. Check names, wording, orientation, color references, post positions and visible metal areas, and flag any mismatch before approval. A digital proof is not a physical sample.
Approve the production specification
Once the buyer accepts the proof and production specification, those documents become the manufacturing reference. They should state the finished dimensions and construction rather than rely on labels such as small, medium or standard.
Resolve changes before that handoff. An undecided detail should remain visibly open instead of being treated as approved by assumption.
Production and quality inspection
Manufacturing follows the accepted specification, but the route differs for hard enamel, soft enamel, printed, 3D and interactive structures. The enamel pin manufacturing process shows where those routes diverge.
Finished goods are checked before packing. The quality workflow covers construction, dimensions, visible color or print, plating, attachments, assembly and packing condition.
Packing and shipping coordination
After inspection, the order moves to packing and shipment coordination. If the project needs backing cards, individual presentation or another listed enamel pin packaging option, include it in the quotation brief so it becomes part of the order specification.
Packing and destination then shape the shipment plan. Timing and shipment terms are order-specific and belong in the quotation, not in a general guide.
What information should you send first?
A useful first enquiry includes the following information. Mark any unknown preference as open.
- Artwork: logo, illustration, badge design or reference file
- Expected order quantity
- Intended finished size, if known
- Preferred pin type or production method, if known
- Plating preference, if known
- Backing preference, if known
- Packaging requirement, if any
- Delivery country and required date, if applicable
- Contact name, company or organization, email and optional WhatsApp
Ordering questions before production
What should I include in the first enquiry?
Send the clearest available JPG, PNG, PDF, SVG, AI or EPS file, up to 10 MB, plus the expected quantity, intended size, product preference, packaging needs, delivery country and contact details. Mark any unknown choice as open.
What if I do not know whether to use hard or soft enamel?
Submit the artwork and describe the surface or presentation required. Hard and soft enamel can then be compared against the artwork before the production method is confirmed.
Do I need to know the exact pin size before requesting a quote?
No. Give an intended size if one is known. If not, the artwork can be considered at a proposed finished size before the proof is accepted.
What should I check on the digital proof?
Compare it with the brief and check wording, orientation, dimensions, color references, metal finish, attachment positions and any other visible construction detail. A digital proof is not a physical sample.
Can I change the design after receiving a proof?
Yes, provided the change is raised before production approval. The proof and specification need to reflect the revision before manufacturing starts.